Iq 13's Terms & Conditions — Transparency is our core principle

Iq 13 is an online gaming and betting platform providing entertainment services for users in Bangladesh. These terms and conditions form a binding agreement between iq 13 and its users.

By using iq 13's services — whether through the website, mobile app, or any other channel — you agree to these terms and conditions. If you do not agree, please do not use our platform.

Iq 13 reserves the right to update these terms and conditions at any time. Any changes will be notified on the website and the "Last Updated" date will be revised accordingly. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

The following requirements must be met to open an account at iq 13. Please read each condition carefully before completing the registration process.

• You must be at least 18 years of age to register. iq 13 does not permit minors to create or use an account.
• Each person may register only one account. Opening multiple accounts is strictly prohibited and may result in all associated accounts being closed.
• All information provided at registration must be truthful, accurate, and up to date. Submitting false information may result in account suspension or termination.
• Keep your account password strictly confidential. You are solely responsible for all activity that takes place on your account.
• As part of the identity verification (KYC) process, iq 13 may request proof of identity or other documents at any time.
• Transferring or selling your account to a third party is strictly prohibited.

Deposits at iq 13 are made through popular mobile banking methods available in Bangladesh. All deposits are processed in Bangladesh Taka (BDT).

• The minimum deposit amount is BDT 200. The maximum deposit limit may vary depending on your account tier.
• Deposits are usually credited to your account instantly. In the event of a technical issue, it may take up to 30 minutes.
• Deposits must be made using a payment method registered in your own name. Third-party payments are not accepted.
• There are no additional charges on deposits. However, your mobile banking service fees may apply.
• Deposited funds cannot be withdrawn directly — you must place bets first. (This condition does not apply to your own funds outside of bonuses.)

Withdrawing your winnings from iq 13 is a quick and straightforward process. However, certain rules must be followed.

• The minimum withdrawal amount is ৳500. The maximum daily withdrawal limit depends on your account's verification level.
• Withdrawal requests are typically processed within 5 minutes to 24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Large withdrawal requests may be delayed without full KYC verification.
• The required wagering requirement must be met before bonus funds can be withdrawn.
• If fraud or irregular activity is suspected, iq 13 reserves the right to temporarily place withdrawal requests on hold.

Iq 13 offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions that must be met.

• The welcome bonus is available to new members only and can be claimed once per account.
• Withdrawing bonus funds generally requires meeting a wagering requirement of 20x to 30x. The specific conditions for each bonus are listed on its respective offer page.
• Winnings from free spins may also be subject to wagering requirements.
• Claiming multiple bonuses at the same time is not permitted unless explicitly allowed.
• Iq 13 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Any attempt to abuse bonuses or claim them through fraudulent means may result in account termination.

The following rules must be observed while playing on iq 13 and apply equally to all players.

• Each game has its own rules. Please read the relevant game instructions before you start playing.
• If a game result is left undetermined due to a technical error, the relevant bet will be voided and the stake will be refunded.
• Game outcomes are determined using an RNG (Random Number Generator) that is fully impartial and certified.
• For Sports Betting, bets will be settled after the official result has been announced.
• If you encounter a technical issue in any game, please notify the support team immediately.

The following activities are strictly prohibited on iq 13. Violating these rules will result in permanent account closure, and legal action may be taken if necessary.

• Depositing funds through money laundering or illegal sources.
• Creating multiple accounts to take advantage of bonuses or promotions.
• Playing games using automated software or bots.
• Attempting to gain unauthorized access to another user's account.
• Attempting to damage or interfere with the platform's servers or systems.
• Operating an account using a false identity or someone else's credentials.
• Any attempt to manipulate game outcomes.

Iq 13 reserves the right to temporarily suspend or permanently close an account under the following circumstances.

• Violating any provision of these terms and conditions.
• If evidence of false information or identity fraud is found.
• If there is suspicion of involvement in money laundering or any other illegal activity.
• If an account has been inactive for an extended period (12 months).
• When the user requests to close their own account.

If an account is closed with a remaining balance, a refund process will be initiated, unless the closure is due to fraud or a breach of the rules.

Iq 13 takes responsible gaming very seriously. We believe gaming is for entertainment, not addiction.

• Each user can set their own deposit and loss limits.
• You have the option to temporarily lock your account for a set period (from 1 day up to 6 months) if needed.
• A permanent self-exclusion option is also available — once activated, re-registration will not be possible.
• Iq 13 does not encourage minors to engage in gaming. Parents and guardians are urged to monitor their children's internet usage.

Iq 13 is committed to resolving any disputes with users promptly and fairly.

• All complaints must first be submitted to the support team, who will aim to respond within 48 hours.
• If you are not satisfied with the support team's decision, you may escalate the matter to management.
• In disputes regarding game outcomes, game logs and server records shall serve as the final and binding evidence.
• Financial disputes will be resolved within a maximum of 7 business days.